PRIVACY POLICY

1. INFORMATION WE COLLECT

We collect personal information that is necessary for providing home healthcare services. The types of information we may collect include:

• Personal Identification Information: Name, address, phone number, email address, and identity documents.
• Medical Information :Health records, medical history, medications, care plans, and other relevant medical information necessary for patient care.
• Financial Information: Billing details, payment information, and transaction history.
• Relationship Details: Information about the client's relationship with the patient (e.g., son, daughter, guardian).

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Provide healthcare services, including nursing, caregiving, health monitoring, and other related services.
• Communicate with you regarding your services, appointments, and care plans.
• Process payments and manage billing.
• Improve our services and ensure the safety and quality of care.
• Comply with legal and regulatory requirements, including record-keeping.

3. DISCLOSURE OF YOUR INFORMATION

We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

• To Service Providers: We may share personal information with third-party service providers who assist us in providing healthcare services (e.g., nurses, caregivers, medical assistants). These service providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose personal information to comply with legal obligations, court orders, or government requests.
• In Case of Emergencies: In case of a medical emergency or sudden death, personal information may be shared with emergency responders, hospitals, or other healthcare professionals.
• With Your Consent: In any other case where you explicitly authorize the disclosure of your information.

4. SECURITY OF YOUR INFORMATION

We take the security of your personal information seriously and implement reasonable technical, physical, and administrative measures to protect it from unauthorized access, loss, misuse, or alteration.

These measures include encryption of sensitive data, secure storage, and restricted access to personal information. However, no system can be completely secure, and we cannot guarantee absolute security.

5. DATA RETENTION

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After the termination of services, we may retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. YOUR RIGHTS

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to legal requirements.
• Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

To exercise these rights, please contact us at info@lifesavehomehealthcare.com.

7. COOKIES AND ONLINE TRACKING

Our website may use cookies or similar tracking technologies to enhance your user experience. Cookies are small data files that are stored on your device when you visit our website.

You can control cookie settings through your browser and choose to disable them. However, disabling cookies may limit your ability to use certain features of our website.8. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Effective Date" at the top of this policy will be revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Life Save Home Health Care Service Solutions

Address: Gera Imperium Star Building 439, Office Patto Center Near Central Library, Panjim 403001 Goa, India

Email: info@lifesavehomehealthcare.com

Phone: +91 8087550028 | +91 9834582934